Below is a simplified image of the refugee process in Canada.

A refugee claim is either made at a border (port of entry) or at an Immigration office (inland). Eligibility of making a claim will be assessed. If the requirements are met, refugee claim identification and a claim package will be given.

This package include a Personal Information Form (PIF) which must be completed and return within 28 days of filing of the claim or the claim will be discarded.  It is best to have a lawyer assist to fill out this form.

After completion of the form, there will be a period of waiting for a hearing date to be set. The hearing will include the claimant, their lawyer, and the Immigration and Refugee Board (IRB) judge. The waiting period for a hearing date is around 10 months.

After a successful hearing, a claimant can apply for permanent residence and Canadian citizenship. If the original claim is rejected, there are other options which are not listed here. A lawyer or legal aid clinic can explain these options.